Refund policy

This refund policy outlines our policy for refunds for our bulk SMS services (the "Services").

We aim to provide our customers with high-quality Services and are committed to resolving any issues that may arise.

sms-smpp-routes.tech provides 3 days money back guarantee in case we failed to give you what had committed at our SMS Bulk website.

sms-smpp-routes.tech do not provides any refund in case the customer simply change his mind or wrongly judged our services/solutions. sms-smpp-routes.tech advise to all customers to test our services before sending any payment.

Eligible refunds will be processed and credited to the original mode of payment like PayPal, credit card, debit card & online banking.

Please note that we do not provide refunds for payments made through cryptocurrency. Once a payment has been made using cryptocurrency, it cannot be reversed or refunded due to the irreversible nature of cryptocurrency transactions.

Eligibility for Refunds

Refunds may be provided in the following circumstances:

• Technical issues with the Services that prevent the customer from using them as intended.
• Overcharging for the Services due to billing errors.
• Failure to deliver the Services as described on our Website.

All payments to sms-smpp-routes.tech are Non-refundable in case delays/non-delivery of services occurs due to issues at the end of mobile telecom operator.

Process for Requesting a Refund

Customers seeking a refund should contact us at billing@sms-smpp-routes.tech , Customers need to clearly mention the Reason for refund.